SIT-IoT is two tools sharing one platform: a web console for managing at scale, and a mobile app for work in the field. This manual explains what each does, when to reach for which, and how they divide the work.
Two tools, one ecosystem
The rule of thumb: the console is the office and the app is the van. What you do in one shows up in the other, because the data is the same.
Everything is organised into projects
A project is a client or a site. Its devices, its data and its permissions all live inside it.
A design detail that matters more than it sounds: a device is registered against a project, never against a person. That is why a whole project can be handed to a new owner with all its data, and why an employee leaving does not strand any devices.
Who can do what: the six roles
| Role | Who it is for |
|---|---|
| Owner | The project’s owner. Not assignable: you either are one, or you receive it through a transfer. |
| Billing admin | Manages the plan and the billing without touching devices. |
| Admin | Administers the whole project: devices, users and settings. |
| Technician | The installer. Commissions devices and operates them. |
| Viewer | Read-only. Useful for giving visibility without risk. |
| End user | The end customer: controls their own and nothing else. |
How a device is commissioned
This is the part that sets the platform apart, so it is worth understanding even though the app’s wizard does it for you.
Three things worth knowing about that process:
- The app never invents passwords. The platform mints the credentials and the app only carries them. Which means neither the installer nor the phone keeps a reusable secret.
- The QR on the label is the key. Every unit leaves the factory with its own unique proof-of-possession code. There is no default password on any unit, ever. Without the device in your hand it cannot be commissioned.
- A half-finished commissioning never leaves a brick. If the process is interrupted the device goes back to advertising after ten minutes and you can try again.
What each tool can do
Nearly everything is in both. This table covers where it is not:
| Feature | Console | App |
|---|---|---|
| Fleet status dashboard | Yes | Yes |
| Projects: create, edit, transfer | Yes | Yes |
| Devices: list and filters | Yes | Yes |
| Controls (switch, dimmer, cover) | Yes | Yes |
| Live telemetry | Yes | Yes |
| Users, team and roles | Yes | Yes |
| Alerts and notifications | Yes | Yes |
| MQTT credentials | Yes | Yes |
| Connectivity status | Yes | Partial |
| Aggregated history | Yes | Partial |
| Billing and plans | Yes | View only; upgrading opens the web |
| Operator administration | Yes | Not applicable |
Manuals by tool
- Web console manual — management, users, history and billing.
- Mobile app manual — commissioning, control on site and diagnosis.
Both work with Gen2, Gen3 and Gen4 devices, as well as our own SIT-C3 units.
Missing something from this manual? Write to [email protected] and we will add it.